Once you have contacted us for a custom order and the price has been calculated, you will find your name listed in the 'Customer Name' drop down menu. Select your name, add to cart, and complete your purchase.
Custom Listing
⬪ PROCESSING & SHIPPING TIMES ⬪
Items are made to order, unless otherwise stated (ready-made vs made-to-order). Please allow up to 7 days of processing time before shipping. Currently, all orders ship within 1-2 days of being placed, and most orders are delivered within 3-7 days of being shipped (within the USA). If you need your items sooner, please contact us prior to ordering - we will do our best to accommodate!
⬪ RETURNS & EXCHANGES ⬪
Returns, refunds, and exchanges are NOT accepted for custom orders. However, if there is an issue with your order, we will do our best to make it right. Please contact us directly for assistance.
⬪ CUSTOMIZATIONS ⬪
Customizations are available for most designs, such as: metal, color, length, ear-wire style, etc. We also have large kidney style ear-wires that are compatible with gauged ears. If you are interested in something you would like better with alterations, please contact us for a custom order.
Reviews
I tasked this young woman with a custom order for a sweet 16. I am so impressed with the results! Everything I've ordered from Fenix has been top quality and her attention to detail is beyond compare! She has very imaginative and unique style, I've been complimented on all of the pieces I own!! Not all of her work on the website but if your lucky you'll find her full stash at an artist event or street fair. Im about to use my rewards points to snag a pair of her handmade beaded sunflowers 🌻!